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The seller workspace is where you run your shop. Open it from Open seller dashboard in your settings. The Overview shows what needs your attention, such as orders to ship and questions to answer. Seller workspace Overview with Needs your attention tasks and summary tiles

Listings

Listings page with search, status filter and Edit and Relist as draft buttons
  • Find items with the search box, status filter (Draft, Active, Sold, Expired, Removed) and sort.
  • Edit any listing that isn’t sold or removed.
  • Duplicate to copy a listing into a new draft. On expired items this button reads Relist as draft.
  • Bulk actions: select up to 100 listings to publish drafts, remove listings, duplicate to drafts, create shipments or download labels.
  • CSV import: upload a spreadsheet and click Import valid rows as drafts.
Removing a listing can’t be undone. You also can’t remove a listing that has active bids; end the auction instead.

End an auction early

On your own auction listing you have two options:
  • End Auction Now: the highest bidder wins.
  • Accept a specific bid: pick any active or outbid bid. That bidder wins and the auction ends.
The winner has 48 hours to check out.

Answer questions

Buyers can ask public questions on a listing. They appear as Reply to a question tasks on your Overview. Answer quickly; good answers help sell.

Pause selling

Going away? Go to Selling availability, set a start time (or leave it blank for now), an optional expected return date and a public notice, then click Review pause and Confirm pause. While paused, you can’t publish new listings and buyers see that you’ve paused. Selling doesn’t restart on its own: come back and click Review and resume. Dispatch schedule: on the same page, pick the weekdays you ship and your processing days (1 to 30). Buyers see an estimate of when you’ll dispatch.

Storefront

Under Storefront, set a display name, public location, bio, profile photo and cover image, then click Save public profile. This is the page buyers see when they click your name.

Install the seller app

Click Install Sellers in the workspace to add the Souqna Sellers app to your phone or computer, and Enable notifications to get alerts for new orders. On iPhone, tap Share → Add to Home Screen.