Seller earnings, commission and payouts - Souqna Help Center

Souqna records your earnings when the buyer receives the item and pays the courier. The Souqna team then pays you outside the app and records each payment as a settlement on your Earnings page.

What you pay

Sale type	Commission
Listing without item verification	0%. You keep the full item price.
Listing with item verification offered	12.5% of the final price.

The buyer pays the buyer protection fee, shipping, and any verification or cleaning service. None of it comes out of your proceeds. Estimate what you’ll receive:

The 12.5% rate is the current default and can change. Your sales statement shows the exact commission on each sale.

When you earn

Earnings are recorded after successful delivery to the buyer. For verified items, that’s the final warehouse-to-buyer delivery. Cancelled orders and items that fail verification don’t earn.

Your Earnings page

Seller Earnings page with earned, unsettled and settled proceeds, sales statement and settlements

Item	Meaning
Earned proceeds	Your total net earnings.
Unsettled proceeds	Earned but not yet paid to you.
Settled proceeds	Already paid to you.
Sales statement	Each sale with gross, commission, net, settled and unsettled amounts. Filter by date and click Export CSV.
External settlements	Each payment the team made to you, with date and reference, plus any corrections.

How payouts work

There is no payout button in the app. The Souqna team pays your unsettled proceeds and records the payment, applied to your oldest earnings first. All amounts are in US dollars. For payout timing or method, contact support.